MAN Truck & Bus will invest considerably more in the further development of its service network by 2030 than previously planned. The reason: the strong confidence of dealers, service partners and importers in the continued development of the brand and the product portfolio. In total, around €700 million will now be invested in expanding and further developing MAN Truck & Bus’s European sales and service network by the end of 2030.
MAN announced in spring that it intended to invest €300 million in its own network. On top of this, MAN’s dealers, service partners and importers are now planning to invest around €400 million in their MAN service locations across Europe. Together, the company and its network partners aim to open new sites, modernise existing locations, optimise regional coverage and further improve service quality. Around one third of the planned investment is being channelled specifically into e-mobility and digitalisation – from high-voltage qualification for service technicians and battery repair centres through to the installation of publicly accessible charging points at MAN branches.
“An investment of this scale is unprecedented in MAN’s history. It is a powerful program by MAN and its partners underlining our joint confidence in our brand and products supported by this additional commitment. Our customers will benefit in the future with even better service,” says Friedrich Baumann, Member of the Executive Board for Sales & Customer Solutions at MAN.
The goal: getting even closer to the customer
These investments will further shorten customers’ journeys to the workshop. The aim is for almost 80 per cent of customers to be within a 30-minute drive of the nearest MAN service location. The countries in which this is to be achieved include Germany, Austria and Switzerland, as well as France, the United Kingdom, Italy, Poland, Spain and Turkey. In some particularly logistics-intensive regions, this target will also be met by building new sites.
Investment drive in full swing
MAN is pressing ahead with implementation, and the first milestones have already been reached. Near Lisbon in Portugal, the ground-breaking ceremony has just taken place for a new company-owned MAN sales and service branch. A new site in Lithuania is also set to open shortly: long-standing MAN partner Adampolis Group will open one of the largest sales and service locations for MAN vehicles anywhere in Europe at its Kaunas side later this year.
