European Business
  • HOME
  • SUSTAINABILITY
  • INVEST
  • MARKET
  • PARTNERSHIP
  • INNOVATION
  • PEOPLE
  • INSIGHTS
No Result
View All Result
European Business
  • HOME
  • SUSTAINABILITY
  • INVEST
  • MARKET
  • PARTNERSHIP
  • INNOVATION
  • PEOPLE
  • INSIGHTS
No Result
View All Result
European Business
No Result
View All Result
Home < INDUSTRIES Consumer

Apple launches Self Service Repair in Europe

by Alex Weber
December 7, 2022
A A
Share on LinkedinShare on Twitter

Customers in Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the UK can purchase genuine Apple parts and tools

Apple today announced Self Service Repair is now available in eight European countries, providing repair manuals and genuine Apple parts and tools through the Apple Self Service Repair Store. Customers who wish to complete their own repairs will be able to perform many of the most common repairs for the iPhone 12 and iPhone 13 lineups, and Mac notebooks with Apple silicon. 

The Self Service Repair Store provides access to more than 200 individual parts and tools, as well as repair manuals. The program enables customers who are experienced with the complexities of repairing electronic devices the opportunity to complete their own repairs, using the same manuals, parts, and tools as Apple Store locations and Apple Authorized Service Providers.

“We believe the best technology for our customers and for the planet is technology that lasts, which is why we design our products to be durable and rarely require maintenance or repair,” said Jeff Williams, Apple’s chief operating officer. “But when a repair is needed, we want customers to have many options for safe, reliable, and secure repair. That’s why we’re excited to launch Self Service Repair in Europe, giving our customers direct access to genuine Apple parts, tools, and manuals.”

Every genuine Apple part is designed and engineered for each product, and goes through extensive testing to ensure the highest quality, safety, and reliability. The parts are the same ones — at the same price — as those available to Apple’s network of authorized repair providers. Customers can send replaced parts back to Apple for refurbishment and recycling, and in many cases receive credit off their purchase by doing so. 

The Apple tools available to customers on the Self Service Repair Store are custom designed to help provide the best repairs for Apple products, and are engineered to withstand the rigors of high-volume, professional repair operations where safety and reliability are the utmost priority. The high-quality tools offered through Self Service Repair include torque drivers, repair trays, display and battery presses, and more.

Apple will offer tool rental kits for $49, so that customers who do not want to purchase tools for a single repair still have access to these professional repair tools. The weeklong rental kits will ship to customers for free. 

Self Service Repair is part of Apple’s efforts to further expand access to repairs and increase repairability of products over time. For the vast majority of customers who do not have experience repairing electronic devices, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.

Over the past three years, Apple has nearly doubled the number of service locations with access to genuine Apple parts, tools, and training, including more than 4,000 Independent Repair Providers. A global network of more than 5,000 Apple Authorized Service Providers supports more than 100,000 active technicians. As a result, eight out of 10 Apple customers are located within 30 minutes of an authorized service provider across Europe.

Tags: < Market

Related Industries

Consumer

L’Oréal unveils two new CES 2023 innovation award-winning beauty technologies

January 5, 2023
Consumer

Amazon invests in the development of Polish local economy, digitization, and sustainability

December 21, 2022
Consumer

Pronovias Group announces an agreement to strengthen its capital structure and accelerate growth

December 21, 2022
Consumer

Ochama Delivers Selected Frozen Foods to Customers in France

December 17, 2022
Consumer

How Amazon is reducing packaging

December 15, 2022
Consumer

JD Logistics Partners with Poland’s Largest Retail Chain Biedronka

December 9, 2022

ams OSRAM releases industry leading 0.5Mpixel global shutter CMOS image sensors to save space and power in wearable and mobile devices

January 7, 2023

...

Boehringer Ingelheim and 3T Biosciences Join Forces to Develop Next-Generation Cancer Immunotherapies

January 10, 2023

...

Leonardo and Safran partner for AW09 single-engine helicopter propulsion system

January 27, 2023

...

DHL Supply Chain opens its largest fully-automated robotic fulfillment center in Germany for Peek & Cloppenburg* Düsseldorf

January 19, 2023

...

Johnson Controls Acquires Hybrid Energy to Enhance Industrial Heat Pump Portfolio

January 14, 2023

...

Volvo EX90 to support Google’s new HD map

January 6, 2023

...

A.P. Moller – Maersk and DP World enter a long-term partnership to decarbonise logistics and improve customer services

January 14, 2023

...

Lufthansa submits offer to acquire a stake in ITA

January 19, 2023

...

Ericsson announces changes to the Executive Team

January 26, 2023

...

A.P. Moller – Maersk announces new executive leadership team

January 11, 2023

...

Asia Pacific Business Asia Pacific Business Asia Pacific Business

EUROPEAN BUSINESS is a premier source of corporate news, business information and insights across broad spectrum of industries in Europe and worldwide.  We are one of the members of the Business World Network.

RESOURCES

  • HOME
  • SUSTAINABILITY
  • INVEST
  • MARKET
  • PARTNERSHIP
  • INNOVATION
  • PEOPLE
  • INSIGHTS

CONTACT US

EDITORIAL:     editor # european-biz.com

PARTNERSHIP:     partnership # european-biz.com

HUMAN RESOURCE:     hr # european-biz.com

* (replace # with @)

  • Official Site

Copyright © EUROPEAN-BIZ.COM All rights reserved.

No Result
View All Result
  • HOME
  • SUSTAINABILITY
  • INVEST
  • MARKET
  • PARTNERSHIP
  • INNOVATION
  • PEOPLE
  • INSIGHTS

Copyright © EUROPEAN-BIZ.COM All rights reserved.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist