In a very fast-growing e-commerce market characterised by changing customer expectations and usage of services like payments, this operation allows FLOA, currently present in France, Spain, Belgium, Italy and Portugal, to plan for a new cycle of development. By capitalising on its European footprint, coupled with BNP Paribas’ expertise and the broad spectrum of different business lines, it will be able to envisage a wider deployment across Europe.
« We look forward to integrating all the FLOA teams in the near future, whom I warmly welcome. Through their commitment and expertise in customer service, they have been able to develop high-quality services based on cutting-edge technology. This operation thus enables BNP Paribas to strengthen its portfolio of innovative payment and credit solutions to provide a complete offer to its customers in Europe, fully in line with the group’s strong ambitions to accelerate in this growing sector», says Thierry Laborde, Chief Operating Officer of BNP Paribas.