To encourage deeper customer engagement and create a forum for discussions around current capabilities and future developments, Carrier Commercial Refrigeration is announcing a new program to provide in-depth product, service and technology strategy sessions at its intelligence center in Mainz, Germany for European retail customers. Carrier Commercial Refrigeration is a part of Carrier Global Corporation (NYSE: CARR), the leading global provider of healthy, safe, sustainable and intelligent building and cold chain solutions.
“The world has gone through significant changes over the past year, and the need for enhanced customer intimacy, with customized quality time, has never been stronger,” said David Appel, President, Carrier Commercial Refrigeration. “Rather than rely mainly upon large trade shows that take place on an annual, if not longer basis, we will begin hosting targeted sessions with decisionmakers at our world-class technology center in Germany with tailored programs that address a customer’s specific needs.”
The sessions will leverage knowledge from senior leaders of Carrier Commercial Refrigeration and will engage customers in discussions covering retail trends, technology reviews, installations and life-cycle optimization.
Specific agendas will be shaped with each customer to optimize their time and address their needs. Topic selections can include new product development, energy efficiency, sustainable solutions such as carbon dioxide refrigerants developments, services, digital and life-cycle solutions, as well as subjects specific to a customer. In complement, product displays will be exhibited to address customers in all formats.